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Finnies Accountants Limited takes the protection of your privacy very seriously. We will only use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities.
How do we collect information from you?
We obtain information about you when you engage us to deliver our services and/or when you use our website, for example, when you contact us about our services.
What type of information do we collect from you?
The personal information we collect from you will vary depending on which services you engage us to deliver. The personal information we collect might include your name, address, telephone number, email address, your Unique Tax Reference (UTR) number, your National Insurance number, bank account details, your IP address, which pages you may have visited on our website and when you accessed them.
How is your information used?
In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:
We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation but is typically five or six years. To ensure compliance with all such requirements it is the policy of the firm to retain all data for a period of seven years from the end of the period concerned.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow.
Third Party Service Providers working on our behalf
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf, for example to process payroll or basic bookkeeping. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.
Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.
How you can access and update your information
Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.
You have the right to ask for a copy of the information Finnies Accountants Limited holds about you.
Security precautions in place to protect the loss, misuse or alteration of your information
Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Your data will usually be processed in our offices in the UK. However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA). We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.
Your choices
We may occasionally contact you by post / email / telephone with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below.
Your rights
Access to your information: You have the right to request a copy of the personal information about you that we hold.
Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information: You have the right to ask us to delete personal information about you where:
Restricting how we may use your information: In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Objecting to how we may use your information: Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue. You have the right at any time to require us to stop using your personal information for direct marketing purposes.
Withdrawing consent to use your information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights.
Changes to our privacy notice
We keep this privacy notice under regular review and will place any updates on our website at: www.finnies.org.uk/legals-and-disclaimer. Paper copies of the privacy notice may also be obtained from Nicholas Auton.
This privacy notice was last updated on 22 May 2018
Contact information
Nicholas Auton, Finnies Accountants Limited, 4-6 Swabys Yard, Beverley, HU17 9BZ or nma@finnies.org.uk.
Complaints
We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/concerns
Professional obligations
We are a member of the Association of Chartered Certified Accountants and in our conduct are subject to its Code of Ethics and Conduct which can be found at www.accaglobal.com/en/member/professional-standards/rules-standards/acca-rulebook.html section 3. We will observe and act in accordance with the bye-laws and regulations of ACCA. We accept instructions to act for you on this basis.
If we are conducting an audit, Information Standards of Auditing can be found at www.frc.org.uk/auditors/audit-assurance/standards-and-guidance/2016-auditing-standards.
With reference to audit, the FRC Ethical Standard can be found at www.frc.org.uk/getattachment/0bd6ee4e-075c-4b55-a4ad-b8e5037b56c6/Revised-Ethical-Standard-2016-UK.pdf.
Where we become aware of errors made by HM Revenue & Customs you give us authority to correct them. We will not be liable for any loss, damage or cost arising from our compliance with statutory or regulatory obligations.
Details of the firm’s professional registrations can be found at www.finnies.org.uk/legals-and-disclaimer.
Professional Registrations
Registered as auditors and regulated for a range of investment business activities in the United Kingdom by The Association of Chartered Certified Accountants. Details about our audit registration can be viewed at www.auditregister.org.uk under reference number 0835312.
Details of our probate accreditation can be viewed at www.icaew.com/probate under reference number C004665181.
Professional Indemnity Insurer
In accordance with the disclosure requirements of The Provision of Services Regulations 2009, our professional indemnity insurer is
Prosure Solutions Limited 34 Lime Street London EC3M 7AT
Tel: +44 (0) 20 3150 1940
The territorial coverage of our policy is worldwide, excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United State of Canada.
Provision of Probate Services
Authorised by the Institute of Chartered Accountants in England and Wales to carry out the reserved legal activity of non-contentious probate in England and Wales.
You can also view the ICAEW Probate Regulations at: www.icaew.com/en/membership/regulations-standards-and-guidance/reserved-legal-services
Diversity Monitoring
As a Firm accredited to perform the reserved legal service of probate we are required to collect, report and publish diversity data about our employees.
Full details of this requirement can be found at: www.icaew.com/technical/legal-and-regulatory/probate-and-alternative-business-structures/diversity-data-collection
Diversity Statement
Finnies is firmly committed to promoting the principles of equality and diversity in all its dealings with its clients, employees, associates and job applicants.
We support the principles of equal opportunities and recognise the benefits of a diverse workforce. The directors are committed to providing a working environment that is free from any form of discrimination and victimisation on any grounds.
Nobody is treated less favourably on the grounds of gender, gender reassignment, sexual orientation, marital/civil partnership status, pregnancy/maternity, religion, religious belief, age, disability or race.
Finnies will treat seriously all complaints of discrimination or victimisation made by anybody and will take action where appropriate and operate a zero tolerance approach.
Diversity Monitoring Report
We received 13 replies back from our team of 15 employees including directors.
The responses are as expected given the small sample and the geographical location of Finnies.
We support the principles of equal opportunities and recognise the benefits of a diverse workforce. The directors continue to be committed to providing a working environment that is free from any form of discrimination and victimisation on any grounds.
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