Tax red tape costs small businesses nearly £25 billion a year

23 Apr 2025

Tax compliance costs small businesses nearly £25 billion a year, according to recent research conducted by the Federation of Small Businesses (FSB).

The average small firm spends £4,500 and 44 hours a year on tax compliance, according to the research.

These annual totals could include time spent trying to contact HMRC, the cost of staff time used to manage compliance, and the price of software subscriptions and/or an external accountant, among other outlays.

Poor customer service from HMRC is a recurring theme within the report, making tax compliance even more difficult and stressful for small businesses.

Tina McKenzie, the FSB's Policy Chair, said: 'Tax compliance is far from a niche issue – it affects all five and a half million small businesses in the UK, costing them £4,500 and 44 hours a year each on average.

'Collectively, that adds up to an annual total cost to the small business community of nearly £25 billion and over 240 million hours.

'This is money and time that could be far, far better spent on building up their business, and the overall cost to the economy in terms of lost growth and wasted productivity is enormous.

'Given the challenges facing the economy, and the need for growth, reducing the burden placed on small firms by tax compliance must be a priority – something the government has recognised as a priority for other regulators. HMRC should be included in the government's drive to make regulation better support growth.'